Access All AreasThe Face-value European Alliance for Ticketing (FEAT) said its recent AGM saw members of the pan-European body, campaigning against unauthorised ticket resale, agree a new promoter-approved resale policy.
FEAT said its members have agreed that ticket resale should only take place via platforms that have been approved by the event promoter, with newly barcoded tickets then reissued to buyers, and that all tickets resold should be at face value.
This year, FEAT’s members have reported 275 illegal resale listings using the EU’s Digital Services Act (DSA), comprising nearly 1,000 tickets. Of these reports, not a single response was received from the unauthorised websites, representing a further contravention of the DSA. Members agreed to continue gathering evidence of DSA infringements and to lobby the EU for better enforcement, with stricter requirements for takedowns and faster escalations.
Members of FEAT include promoters such as Denmark’s All Things Live, Karsten Jahnke Konzertdirektion in Germany, Gadget abc Entertainment Group in Switzerland, FC Barcelona and the European Music Managers Alliance.
Founding directors of FEAT, Doctor Music CEO Neo Sala and MCT-Agentur CEO Scumeck Sabottka, issued a statement in which they said, “In FEAT’s sixth year of being established, it’s great to see such a good representation at our AGM, together with agreement on an updated position of promoter-approved resale only. Unauthorised websites continue to list hundreds of tickets for resale every day, ripping off tens of thousands of consumers each year across Europe. We have our eye on you.”