Theo ReillyCloud-based ticketing provider SECUTIX is launching a system to defend against ticket-scalping cyber bots. Its new software, SECUTIX Bot-Protect Pack, is specially designed for the ticketing sector – developed in partnership with cybersecurity company DataDome.
SECUTIX works with many clients including Fulham FC, Lancashire Cricket, Stade de France and Gloucester Rugby Club. The ticketing service provider said it is clamping down on the many risks posed by online bots, including ticket scalping, data scraping, fake account creation and credential stuffing – stealing usernames and passwords to gain access to other websites.
According to cybersecurity company Imperva, 40% of all ticket purchases online are estimated to be scalper bots – automated software buying tickets to resell at higher prices. AI technologies are rapidly developing, arming attackers with increasingly sophisticated ways of penetrating website defences and committing cyberfraud. Companies like DataDome are leading the way in tackling this industry pest with digital services that identify and block bot activity.
SECUTIX said its Bot-Protect Pack will neutralise threats in real-time, pinpointing and reporting on which areas of a website are under siege. SECUTIX CEO Frédéric Longatte explained, “With DataDome as our partner, we are better equipped than ever to tackle cyber threats. Our clients can integrate the Bot-Protect Pack all year round or for one-off events, ensuring maximum security for their website, mobile app and APIs. It will save clients up to 90% of the time previously spent managing online fraud and bot issues and, most importantly, significantly help get tickets into the hands of true fans.”
DataDome chief marketing and alliances officer Aurelie Guerrieri said, “We are thrilled to partner with SECUTIX and bring industry-leading bot protection to their customers … The SECUTIX Bot-Protect Pack, powered by DataDome, uses AI to tackle AI threats and cyberfraud, enabling these brands to focus on creating their signature experiences undisturbed.”