The Society of Ticket Agents and Retailers (STAR) has announced the appointment of Richard Brundle as its new chairman.

STAR is the self-regulatory body for the entertainment ticketing industry. Its role is to promote excellent service and improve standards, as well as to provide dispute conciliation services.

Brundle was approved unanimously at STAR’s recent AGM and takes over from Adrian Sanders, who has retired after two years in the role.

As managing director of the ticket agency Edwards and Edwards, Brundle was part of the original team that founded STAR in the mid 90s, and was a STAR council member from 1997-2001.

He is a qualified accountant who has specialised in the theatre, entertainment and hospitality industries. He has held numerous senior and board level positions in the commercial theatre and entertainment industries for 30 years.

Brundle commented: “Many splinter groups have come into existence to put their own version of what ticketing should like like in 2018.

Some have their own agendas to promote and validate their own business model, others seem to be on a crusade and we have still more groups trying to brig order in a commercial world which has many different levels of complexity to it.

STAR needs to unify where it can, lead the ticketing charter, and to make a difference in how people choose to buy their tickets.”

One of Richard’s immediate aims is for the ticketing and wider entertainment industry to meet the challenges set out in Attitude is Everything’s recent State of Access Report.

STAR members include all the biggest names in entertainment ticketing and the organisation is committed to high standards of service and information for ticket buyers.

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