Peaky Blinders festival, which took place in Birmingham on Sunday 30 September, has been described by fans demanding refunds as a “total disaster”.
The event offered ‘underground bootleg bars and over 100 actors and musicians in flapper dresses and iconic caps’. It also provided vintage fairground rides, Victorian-inspired street food, and live street magic.
Many suggested that too many tickets were sold and that not everyone could be accommodated, as queues for drinks reached over an hour long and toilet facilities were very poor quality.
Within hours of the event ending on Sunday night, the organisers applied to Companies House for the business to be struck off and dissolved.
But in a dramatic U-turn, the company has today (3 October) announced it will no longer apply for dissolution, and will seek to address the complaints.
A spokesman for the company said: “Having listened and read some of our visitors comments we have received over the last 48 hours, we have made the decision to not dissolve the company so we can fully assess the situation.
“We hope this reassures people that we will be processing their email and responding to them in the next 10 days. The email address is up and running, please get in touch if you would like to contact us.”
As Birmingham Live reports, Thyrone Forde said on a Facebook group for the event: “Total disaster, went yesterday queue for bar was over one hour 15 mins queue for toilets was 40 mins. It was ridiculous, ended up leaving after few hours waiting no drinks.
“I as well as many others were disgusted. How you sold so many tickets you had a gauge for numbers yet not for bar staff and toilet facilities???”